Why can't I enroll in Voluntary Life Insurance?

Bob Gearhart Jr.
Bob Gearhart Jr.
  • Updated

The most common reason for errors during Voluntary Life Insurance enrollment is a missing tobacco use response in your profile (Step 1). This information is required because Voluntary Life Insurance rates are based, in part, on your tobacco use status.


The same information is required of all dependents (spouse and children). Please verify the tobacco status has been indicated under Dependent Information (Step 3). 

This article will provide additional information regarding error messages and common solutions if you still have trouble.

Was this article helpful?

0 out of 0 found this helpful