Why can't I add my spouse or child to my coverage?

Bob Gearhart Jr.
Bob Gearhart Jr.
  • Updated

If you cannot add your spouse or child to your coverage, it is possible that you did not complete a required field earlier in the enrollment process. The most common reason is a missing SSN in the dependent information section (Step 3).


Most insurance carriers require this information. Double-check that all dependent information is accurate. This article can provide additional resources for troubleshooting error messages during enrollment.

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